Your AI writes the code. Modem shows your team what to build next.
Modem triages user signal from support, chat, and analytics, stitches scattered reports into clear topics, and gives everyone building the product the picture they need to do their best work alongside your AI coding tools.
See it on your own data.
Because coding isn't the slow part
Teams are still spending too many cycles chasing down feedback, curating their backlog, and following up with users. Tedious work often done by a single person who holds all the context and bottlenecks execution. Modem fixes that.
Build what's actually important
Every bug report, every feature request, automatically clustered and prioritized
Unified company & user profiles to understand who matters and who can wait
Spot emerging trends before they become fires
New ConversationWhat are the biggest issues my customers are facing?
Here are three conversations from this week with lots of activity and high priority customers:
High
High
Medium
ProductI've been encountering frequent timeout errors when trying to search in the web app
@modem can you make a ticket for this, include any other relevant conversations, and assign me?
Done! This problem has been mentioned by two external customers as well. I've included a rollup in the ticket.
Timeout issues when searching in web app
Issue ENG-2831 in Linear
Multiple customers have reported timeout errors when searching in the web app. Here is...
Act on problems you didn't know you had
Get alerted to user concerns as they happen, not days later
Create detailed tickets straight from chat or through automations you set up
Delegate tasks to coding agents with the context they need to be successful
Close the loop at scale
Draft follow-ups to customers when their requests ship
Generate user-tailored release notes from GitHub PRs and Linear tickets
Automate personalized recurring digests, triage reports, and more in plain English
New ConversationCan you send our customers release notes every Monday at 9am based on what we've merged?
I created a scheduled task to post release notes for your customers based on your team's Github and Linear history:
Post Release Notes
Every Monday at 9am PT
Would you like me to ask you first with the notes for approval?
Not just an agent – a multiplayer platform
Built on a real-time discussion graph
Long-term memory sourced from user and team discussions
No tagging, no triaging — it just organizes itself
Semantic search that finds what you mean, not just what you type
How Modem pairs with your AI coding tool
The coding agent writes the code. Modem supplies what customers need. Ask Claude Code, Cursor, or Devin to pick up a topic, and it arrives as a task brief, the bug reports, the customer quotes, and the topic history, instead of a bare one-line prompt. Agents can also query Modem directly over MCP.
You write the code
Claude Code, Cursor, and Devin stay focused on implementation. Modem stays focused on knowing what customers need and why.
Task briefs, not raw threads
A topic hands off with the bug reports, customer quotes, and history attached, not a pile of Slack messages to sort through.
Merged work finds its way back
When the fix merges, Modem knows which customers reported it, so someone can follow up.
A custom context graph for your product
Modem reads your sources and turns them into a graph your agents can query directly.
Signals pulled in continuously from Slack, Discord, tickets, sales calls, GitHub, and email
Agents answer from the graph instead of re-reading raw threads, so runs burn fewer tokens
Answers arrive grounded, with the original customer quotes attached
Common questions about Modem for AI coding tools
How does Modem work with AI coding tools like Claude Code, Cursor, and Devin?
Modem clusters customer feedback into topics, then, when you ask, hands a task to Claude Code, Cursor, or Devin with the bug reports and customer quotes attached. Agents can also query Modem over MCP. The coding agent writes the code and can return a pull request.
What context does Modem hand off to my coding agent?
The topic's customer quotes, linked bug reports, and history, so the agent starts with the same picture a person triaging by hand would have.
Does Modem write code?
No. Modem builds the context and, when you ask, hands off the task. Claude Code, Cursor, or Devin write the code and can return the pull request.
Close the product gap
