Modem's cloud agent finds the answer in your customer graph, then acts on it: filing issues, starting fixes, and closing the loop. Or bring your own agent, using our official plugins or MCP.
Ask on the web, in Slack, Teams, or Discord. The agent reads your customer graph directly, so you get answers in seconds, with citations attached.
New conversation
Who asked for SSO this quarter?
Three companies asked for SSO this quarter. Two are on Enterprise.
Acme CorpEnterprise
acme.com · 3 threads
3BrightlineEnterprise
brightline.io · 4 threads
4FieldworkTeam
fieldwork.co · 2 threads
2Ask in a thread and it opens the issue in Linear, Jira, or GitHub, with the customers who asked listed in it.
It hands the work to Claude Code, Cursor, or Devin, with the customer context attached.
It runs on a schedule or when something happens, then posts to your group chat or emails your team what it found.
Your customer graph, your tools, the web, a sandbox, and memory, all built in. Nothing to install or host: included with every Modem plan.
Every customer, quote, and linked fix, one plain-language question away.
Looks things up and files the work across GitHub, Linear, Jira, Notion, Sentry, PostHog, Salesforce, and more.
Hands a fix to Claude Code, Cursor cloud agents, or Devin.
Reads your docs, tests your product, and researches competitors, like a real browser user.
Keeps your team in the loop, by email or where you already talk: Slack, Discord, or Teams.
Shows its work with charts from the data it queried, and reads screenshots as easily as text.
Runs code and writes docs, PDFs, and spreadsheets your team can download.
Save your playbooks once, and it applies company best practices and knowledge every time.
Runs on a schedule or an event, uses your tools, and messages or emails what it finds.
Your agent gets your customer data, connected tools, and Modem's cloud agent, all over MCP.
Paste into any agent. It handles the rest.
Product
Add the Modem MCP server at https://mcp.modem.dev/mcp
Agents need more than a pile of old messages. Modem connects new signals to what you already know, updating the picture while keeping the evidence behind it.
Customer conversations, decisions, and product updates flow into Modem.
Each signal connects to the right topics, people, companies, and work.
Fresh summaries, current state, and source evidence, ready for the next question.
Agents read Modem's context graph vs the raw threads underneath
Your agent reads Modem's context graph instead of the raw threads underneath. Measured on real usage.
Our agent and yours read the same topics, people, companies, quotes, and linked work, under the same role checks. Your agent can even hand a task to ours through MCP.
In the Modem dashboard, as a full page or as a sidebar that knows the page you are on. In Slack, by DM, by @mention in a channel, or in the assistant pane. In Discord, by mentioning @Modem in a channel, which opens a thread for the conversation. The Discord bot does not take direct messages. In Microsoft Teams, by mentioning @Modem in a channel or a chat.
Members of your Modem organization who have linked their Slack or Discord account. In Discord the bot stays silent for everyone else. In Slack, an admin can let workspace members join the organization by linking their account.
Any MCP client that supports remote Streamable HTTP servers with OAuth. Setup steps are documented for Claude Code, Cursor, VS Code with GitHub Copilot, Codex, opencode, and ChatGPT. The server runs at https://mcp.modem.dev/mcp. Modem also has official plugins in the Claude Connectors Directory, the Cursor Marketplace, and the ChatGPT plugin directory.
Not for MCP. It uses OAuth, so your client opens a browser window where you approve access to one Modem organization. The CLI is different: modem auth login walks you through creating an API key in the dashboard and pasting it into the terminal.
It can create Linear, Jira, and GitHub issues, post to Slack, send email to members of your organization, hand coding tasks to Claude Code, Cursor, or Devin, and run on a schedule or when an event happens. Writes are checked against your role, and in Slack and, by default, in the dashboard, coding agent tasks wait for your approval.
