Feedback with revenue attached.
Modem matches Stripe customers to the people and companies in your feedback, so you can ask what your paying customers are asking for and trigger automations on billing events.
How Modem works with Stripe
Add live billing context to every matched customer and ask the agent questions about revenue, plans, and payments.
Customers matched
Stripe customers are matched to the people and companies in Modem, so the companies behind feedback carry plan and revenue context.
Revenue questions, answered
Ask the agent about revenue, plans, and payments next to what those same customers are saying.
Billing events as triggers
Run automations on new customers, subscriptions, cancellations, ending trials, and failed payments.
One pipeline for everything your customers say
Stripe is one of the places Modem listens and acts. Everything lands in one prioritized view at app.modem.dev, grouped by what people are actually asking for and tied to the people and companies who raised it.
How to connect Stripe
Connecting takes a few minutes. You need a Modem account and permission to authorize Stripe for your team.
- 1
Create a Modem account
Sign up at app.modem.dev/auth/signup. Modem has a free plan, so you can connect your first tools without paying.
- 2
Connect Stripe
In your Modem organization, go to Settings, then Integrations, then Stripe, and authorize the connection.
- 3
Ask the agent
Mention Stripe in a conversation with the Modem agent, in Slack or the dashboard, and it uses the connection to answer and act.
- 4
Build it into automations
Use Stripe in event automations and recurring agent tasks, so routine work runs without anyone kicking it off.
Common questions about the Stripe integration
What does the Stripe integration add to my feedback?
Live billing context. Stripe customers are matched to people and companies in Modem, so you can see which feedback comes from paying customers and which plans are affected.
What billing events can trigger automations?
New customers, new subscriptions, cancellations, trials about to end, and failed payments.
How do I connect Stripe?
In Modem, go to Settings, then Integrations, then Stripe, and authorize your Stripe account. The setup docs at modem.ai/docs/integrations/stripe cover the details.