13 best Canny alternatives for B2B SaaS

Short answer. The best Canny alternative depends on why you're leaving. For a board with flat pricing, look at Frill, Nolt, Upvoty or UserJot. For a board bundled with a help center and support inbox, Featurebase. For revenue-weighted prioritization in a larger product org, UserVoice, Productboard, Aha! Ideas or Savio. For requests that live on the issues engineering already works from, Linear Customer Requests or Productlane. If most of your B2B feedback arrives in Slack Connect channels, support tickets and calls rather than on a board, Modem (our product) reads those conversations, groups reports of the same request into one topic with the people and companies who asked, and files the Linear, Jira, GitLab or GitHub issue when a teammate asks. Modem has no public voting board or customer portal. If your customers need to vote and watch statuses change, keep Canny (Modem can read it without changing it) or pick a board from this list.

We build Modem, so weigh its entry with that in mind. It comes first in the list because it is the most different option, not because it fits every team that's leaving Canny.

Before you switch: check what your Canny plan already does

Canny has changed a lot in the last year, and some reasons to leave are really reasons to change plans. Per Canny's pricing page (checked October 7, 2026):

Capture from support and calls is on every plan. Autopilot pulls feedback out of Gong, Intercom, Slack, Zendesk, Help Scout, Freshdesk, Zoom and tl;dv, and since July 2026 also Fathom, Grain and Fireflies calls, then merges repeat requests. Canny lists unlimited Autopilot usage on all plans.
Private boards start on Core. Core is $19/month billed yearly for 100 tracked users.
Tracker sync is on Pro. Jira and Linear sync status both ways, and the GitHub integration (Pro and Business) does too. Pro starts at $79/month billed yearly.
CRM revenue is on Business. The HubSpot and Salesforce integrations, which bring revenue and opportunity values onto posts, are Business-plan features. Business is custom-priced and aimed at 5,000+ tracked users.

Canny bills by tracked user, meaning anyone with a post, vote or comment attributed to them. That is the root of most pricing complaints: a product with many free or trial users who vote pays for all of them.

Why are you leaving Canny?

Each reason points to a different kind of tool. Pick the row that matches, then read those entries.

Your reason	What to look for	Tools that fit
Price at your tier (tracked users add up, or CRM sync needs Business)	Flat pricing with unlimited users, or per-seat pricing that ignores end users	Frill, Nolt, Upvoty, UserJot (flat); Featurebase, Productboard, Aha! Ideas (per seat or user); Modem (unlimited seats, plans sized by events and agent credits)
B2B revenue weighting (votes say popularity, not which accounts)	Account, plan or revenue data on each request, and where it comes from	UserVoice, Aha! Ideas, Productboard, Featurebase, Upvoty, Savio, Linear Customer Requests, Frill (via SSO)
Capture from support and calls (customers won't post on the board)	Native capture from your helpdesk, chat and call recorder, with duplicates merged	Modem, Featurebase, UserVoice, Linear Customer Requests, Productboard (support only), and Canny's own Autopilot
A public board you don't want	Private or internal views of demand, or no board at all	Modem, Linear Customer Requests, Savio (internal board option), Canny private boards
Tracker sync (status in the board drifts from status in the tracker)	Status sync with your tracker on the plan you'd buy	Two-way: Featurebase (GitHub, Linear), Nolt (GitHub, Linear, Trello), Productlane (Linear), Upvoty (Jira). Push to Jira: Productboard, Aha! Ideas. Linear Customer Requests lives in the tracker

A note from the buyers' side: in public threads, B2B product managers describe two opposite pulls. Some want a better board, because customers expect to see status. Others say votes "tell popularity, but they don't tell whether losing that feature would cause churn" (r/ProductManagement), or that board tools "just add ANOTHER place to manually copy things" (r/SaaSSales). Know which group you're in before you shortlist.

“export is broken for us”

“any update on SSO?”

“we hit the rate limit again”

↓ only what gets re-typed

/feedback form → 1 report filed

the other two fade out, never filed

↓ read in place

Read + clustered

all 3 counted · nothing re-typed

A board on its own keeps what someone takes the time to type into it. Capture features such as Canny's and Featurebase's Autopilot, and conversation-first tools such as Modem, read the messages where customers already wrote them.

The 13 alternatives at a glance

Tool	Shape	Account or revenue data	Capture beyond the board	Pricing model
Modem	No board; topics built from conversations	Stripe billing on matched people and companies; read-only Salesforce sync the agent queries	Slack, Discord, Teams, Intercom, Zendesk, Pylon, Plain, email, Gong, Fathom, Canny, GitHub	Free, then $80 and $250/month; unlimited seats
Featurebase	Board, roadmap, changelog, help center, support inbox	HubSpot and Salesforce sync (Professional)	Intercom, Zendesk, call recorders via Autopilot	Free (1 seat), then per seat
Productboard	Prioritization platform with a customer portal	Salesforce opportunity value	Slack, Intercom, Zendesk imports	Free, then per maker
UserVoice	Customer intelligence platform with idea portals	Account, ARR and contract data	Salesforce, Zendesk, Gong, Slack	Quote-based, not per seat
Linear Customer Requests	Requests attached to tracker issues	Revenue, size and tier attributes	Slack, Intercom, Zendesk, Front, email, Gong (plan-gated)	Per user; Customer Requests on all plans
Aha! Ideas	Ideas portals with scoring	Salesforce; analysis by organization (Advanced)	Proxy votes from sales and support	Per user, 3-user minimum
Savio	Request tracker with optional board	HubSpot, Salesforce	Intercom, Zendesk, Help Scout, Slack, email	Base plan plus paid users
Frill	Board, roadmap, announcements, surveys	MRR passed through SSO	Intercom, Zendesk, Help Scout	Flat, unlimited team members
Upvoty	Board, roadmap, changelog	HubSpot contacts, companies, deals	Intercom	Flat, from $15/month
Nolt	Simple board and roadmap	Not found in docs	Intercom (Pro)	Flat, unlimited users
UserJot	Board, roadmap, changelog, widget	Not found in docs	Not found in docs	Free, then flat
FeatureOS	Board, roadmap, changelog, knowledge base, forms	Salesforce, HubSpot	Intercom, Zendesk	Tiered (pages disagree)
Productlane	Portal, roadmap, support inbox built around Linear	HubSpot, Attio	Slack Connect, Intercom and Zendesk import	Per user

"Not found in docs" means the vendor's own pages didn't surface it when we checked on October 7, 2026, not that the product can't do it. Prices change; follow each link before you budget.

1. Modem: for B2B feedback that lives in conversations, not on a board

Modem is for B2B software teams whose customers ask for things in Slack Connect channels, support tickets and calls rather than on a voting board: it reads those conversations, groups reports of the same request into one topic with the people and companies behind it, and files the issue in your tracker when someone on the team asks.

What it reads. Slack channels Modem has been added to (including Slack Connect channels; it never reads DMs), Discord, Microsoft Teams, Intercom, Zendesk, Pylon, Plain, Jira Service Management, Front (beta), email forwarded to an inbound address, Gong and Fathom call transcripts, GitHub issues, Linear and Jira, and your Canny boards. Every non-bot author becomes a person, and companies come from the Slack workspace or a work-email domain. Each topic is typed (bug report, feature request, complaint, praise or discussion) and gets an AI-assigned priority that weighs severity, how many companies are affected, whether it keeps recurring, and more. Grouping is by meaning, so it can be wrong; you can merge topics or change their priority by hand.

Revenue, exactly. Priority does not use revenue. With Stripe connected, plan and billing data sit on the people and companies behind a topic, and the agent joins them when you ask ("which paying customers reported this?"). Salesforce is a read-only sync the agent can query. There is no HubSpot integration. If your big accounts should count for more, write that into Modem's prioritization guidance in settings, naming them.

Filing and follow-up. Modem files Linear, Jira, GitLab or GitHub issues only when a teammate asks or an automation your team built runs. A Linear issue carries a summary, the affected companies, up to three customer quotes and a link back to the topic; for Jira, GitLab and GitHub the agent writes quotes in when asked. In Slack and, by default, in the dashboard, public or customer-facing writes (an issue on a public GitHub repo, a post into a Slack Connect channel, a reply to a customer) show an Approve card first, while routine internal writes such as creating a Linear issue are cleared by the default policy. Automations, Discord, Teams and MCP runs have no approval step. We built it that way because an issue on a public repo or a reply in a shared channel speaks in your company's name, so a person should see it first; the tradeoff is that those writes take a click instead of running hands-off.

An opt-in Close the loop automation posts an internal Slack note naming who asked when a PR directly linked to a topic merges. Merged isn't shipped, so the reply to the customer is a separate step: the agent drafts it when a teammate asks, and it can go out through Slack, Discord, Plain, or Intercom and Pylon once an admin enables writes there.

Pricing. Free at $0, Startup at $80/month and Scale at $250/month, with unlimited seats on every plan. Each plan includes a monthly allowance of events and agent credits, with opt-in pay-as-you-go overage under a budget cap. Enterprise is custom.

Where it fits: B2B teams whose real signal is in shared Slack channels, support queues and calls, and who want each request counted once across all of them and handed to engineering with the customers' words attached. When Modem is the wrong pick: you need a public voting board, a customer portal, a public roadmap or changelog page, or automatic emails to voters when a status changes. Modem has none of these. It also isn't a helpdesk (no tickets, SLAs or assignment) and has no in-app widget or surveys. Keep Canny for the board, or choose Featurebase, Frill or Nolt.

2. Featurebase

Featurebase has grown from a board into a support platform: feedback board, roadmap, changelog, help center, live chat and a support inbox with an AI agent. Its September 2026 "Feedback 2.0" release renamed posts to Requests and added Autopilot, which collects Insights from support conversations and call recorders (Fathom, tl;dv, Grain, Gong, Fireflies, Granola) and suggests or applies merges. It has native Intercom and Zendesk integrations, pushes posts to GitHub and Linear with status kept in sync, integrates with Jira, and emails upvoters when a linked GitHub issue completes.

For B2B weighting, the HubSpot and Salesforce integrations sync customer and company data on the Professional plan, and linking deals or opportunities to posts is on Enterprise. Featurebase prices per seat: a Free plan with one seat, then Growth at $29, Professional at $59 and Enterprise at $99 per seat per month billed annually (Featurebase's pricing guide, checked October 7, 2026). That is not automatically cheaper than Canny: Canny's tracked-user model and Featurebase's seat model favor different team shapes.

Where it fits: teams that want board, changelog, help docs and support in one vendor, with revenue data from a CRM. Poor fit: teams that want only a board and don't want to pay per seat for it.

3. Productboard

Productboard is a product management platform first. Feedback notes come in from Slack, Intercom and Zendesk, and its Spark AI clusters them into themes and ranked opportunities and can link notes to features through automation rules. A customer Portal lets people vote, and portal card updates notify voters and anyone with linked feedback (Plus plan and up). The Salesforce integration totals the value of the opportunities behind a feature. Features push to Jira, GitHub Issues, Azure DevOps and Trello; Linear issues come through a Spark MCP connector.

Pricing is per maker (people with edit rights): a Free plan, then Plus at $19 per maker per month billed annually (checked October 4, 2026).

Where it fits: product orgs with dedicated PMs who want feedback, prioritization and roadmaps in one place. Poor fit: a small team that just wants customers to vote; the weight of the platform is in the PM workflow. More in Canny vs Productboard vs Featurebase.

4. UserVoice

UserVoice now calls itself a customer intelligence platform. It runs idea portals, pulls feedback from Salesforce, Zendesk, Gong and Slack, and enriches each piece with account, ARR and contract data so requests can be prioritized by revenue impact. AI Idea Insights summarizes and themes ideas. It integrates with Jira (statuses show on both sides but don't change each other automatically), Azure DevOps and Microsoft Teams.

UserVoice doesn't publish list prices on the pages we could read. Its pricing page says cost scales with feedback volume, tools and integrations rather than seats.

Where it fits: larger organizations running a formal feedback program with Salesforce account data. Poor fit: small teams wanting self-serve pricing. See best UserVoice alternatives for the other direction.

5. Linear Customer Requests

If engineering runs on Linear, Customer Requests attaches each piece of feedback to the issue or project it's about, linked to the customer who asked. Customer pages carry revenue, size and tier, synced from Zendesk, Intercom, Front or Salesforce. Requests are created automatically when an issue comes from Intercom, Zendesk, Front or Asks, and you can add them by hand or through the API. On Business and Enterprise, Triage Intelligence suggests duplicates; on Enterprise, the Gong integration files issues from call transcripts. When an issue completes, Linear updates the synced Slack thread and reopens linked Intercom or Zendesk conversations.

Customer Requests is on every Linear plan; the Intercom, Zendesk and Front integrations and Asks need Business, and Gong and Salesforce need Enterprise. There's no voting board or public roadmap, and capture is only as broad as the intake paths you wire up.

Where it fits: Linear-native teams that want requests to live where the work happens. Poor fit: teams on Jira or GitHub, or anyone who needs a public board. See Linear Customer Requests vs Canny.

6. Aha! Ideas

Aha! Ideas runs ideas portals where customers submit and vote, with scoring, workflow approvals and reports. The Advanced plan adds analysis by organization (ideas and votes grouped by company), customer segments, AI merge suggestions, and proxy votes so sales or support can vote on a customer's behalf with opportunity details. It integrates with Salesforce and Jira.

Pricing is per user with a three-user minimum, and portal users are free and unlimited.

Where it fits: teams already on Aha! Roadmaps, or B2B orgs that want company-level analysis and proxy voting from sales. Poor fit: small teams wanting a light, flat-priced board.

7. Savio

Savio is built for B2B teams where sales, support and success log feedback for customers. It captures from Intercom, Zendesk, Help Scout, Slack, email forwarding and a Chrome extension, ties requests to customer data from HubSpot or Salesforce, and pushes to Jira and Shortcut. The voting board is optional and can be public, private or internal, and you can email many requesters at once when a feature ships.

Pricing is a base plan that includes one paid user, with more paid users added per month; contributors, viewers and submitters are free and unlimited.

Where it fits: customer-facing teams logging requests on behalf of accounts. Poor fit: teams that need automatic duplicate merging or Linear and GitHub integrations (we didn't find either in Savio's docs).

8. Frill

Frill is a board with a roadmap, announcements, widgets and micro-surveys. Smart Merge combines duplicates and moves their votes and comments. You can pass a customer's MRR through SSO, and Frill totals the MRR behind each idea (custom attributes are on Business and up). It connects to Intercom, Zendesk, Help Scout, Jira, Linear and Trello, and an MCP server is included with every plan.

Plans are flat, and every paid plan includes unlimited team members.

Where it fits: small and mid-sized teams that want a modern board on a flat price, with MRR visible per idea. Poor fit: teams that need native HubSpot or Salesforce sync (not found).

9. Upvoty

Upvoty offers boards, a roadmap, a changelog and widgets. Its HubSpot integration syncs contacts, companies and deals, so votes show MRR, plan and open pipeline. Merge AI groups similar posts by meaning and moves their votes to the canonical post. It has two-way Jira sync and Intercom capture; GitHub is listed as in progress on Upvoty's own board.

Pricing is flat, from $15/month (checked October 7, 2026), and the entry plan includes unlimited users.

Where it fits: teams on HubSpot that want revenue on votes without paying for a large plan. Poor fit: teams that need Linear, GitHub or Zendesk (not found or not shipped).

10. Nolt

Nolt is a simple board and roadmap with flat pricing and unlimited users and admins on every plan; Essential is $29/month billed annually (checked October 7, 2026). Slack, Discord, GitHub and Trello integrations come with Essential; Jira, Linear, Intercom, Microsoft Teams and Asana come with Pro. Two-way sync is supported for GitHub, Linear and Trello, and there's a GraphQL API and an MCP server.

Where it fits: developer-tool teams that want a clean public board with tracker sync and a predictable bill. Poor fit: B2B revenue weighting; we found no CRM or MRR integration in Nolt's docs. See Canny vs Nolt vs Feature Upvote.

11. UserJot

UserJot is a board, roadmap, changelog and in-app widget with duplicate detection, auto-categorization and changelog drafting included from the free plan. The Free plan has unlimited users and posts on two boards; paid plans are flat, starting at $29/month (checked October 7, 2026). It integrates with Slack, Linear and Discord and has a REST API, webhooks and an MCP server.

Where it fits: very small teams that want AI features on a free or low flat price. Poor fit: B2B weighting and support capture; we found no CRM, Zendesk or Intercom integration.

12. FeatureOS (formerly Hellonext)

FeatureOS is the current name of Hellonext. It bundles feedback boards, a roadmap, release notes, a knowledge base and forms, with Jira, Linear, ClickUp, Intercom, Zendesk, Slack, HubSpot and Salesforce integrations and AI sentiment and keyword analysis on its higher plans. Its pricing pages disagree with each other, so check directly before budgeting.

Where it fits: teams that want board, changelog, docs and forms from one vendor with CRM integrations. Poor fit: anyone who needs a confirmed price before a trial.

13. Productlane

Productlane is built around Linear: a feedback portal with upvoting, a public roadmap whose items link both ways to Linear issues, a changelog, an in-app widget and a support inbox. It connects shared Slack Connect channels, HubSpot and Attio, can import conversations from Zendesk or Intercom, and pushes requests into Linear Customer Requests. Pricing is per user.

Where it fits: Linear teams that want a customer-facing portal and support inbox on top of their tracker. Poor fit: teams on Jira or GitHub (we found no integration for either).

Keep Canny, let Modem read it

You don't have to choose. If the board works for your customers but the requests in Slack, support and calls never make it onto it, connect Canny to Modem and leave the board where it is.

Modem's Canny integration is read-only. An admin pastes the Canny workspace API key into Modem, then pastes the webhook URL Modem shows into Canny's API and webhook settings. From then on, every board in the workspace flows in: each post with its comments, status changes (mapped to Modem's states; custom statuses are kept as-is but don't map), vote counts, and authors who have an email, who become people linked to their companies. An optional backfill an admin starts imports post history with no date cutoff, up to 10,000 posts and 500 comments per post. Canny posts then group into the same topics as Slack threads, tickets and calls about the same request.

What it doesn't do: Modem never writes to Canny, so statuses still change in Canny and Canny still emails voters. It imports vote counts, not the list of who voted. A post deleted in Canny stays in Modem. We built it read-only on purpose. Modem isn't the board, so Canny stays the system of record for it, and the cost is that nothing syncs back to your voters from Modem.

The same pattern works for other boards: posts from any board or in-app form can be sent to Modem through its Ingest API.

Migration checklist (works for any destination)

If you are moving, the order matters more than the tool. Our full Canny migration guide has the detail; this is the short version.

Export everything before you cancel. Canny's board CSV has each post's title, detail, vote score, comment count, dates, status, tags, author, category, owner and an Associated MRR column, but no comment text and no per-voter rows. Export each important post's voter list and the roadmap CSV, and use the Canny API for comments, voters, users and companies. Canny says service continues to the end of the billing cycle; export first anyway.
Ask what the destination carries for voters. Not every tool rebuilds voters from a vote total. Featurebase's help center says its CSV importer brings vote totals but not individual voters, who come through its assisted API migration on paid plans. UserVoice imports ideas by CSV (up to 50,000 rows), with voters as a separate import. Rapidr lists free migration of feedback, votes, comments and tags on its Business plan. Modem keeps vote counts, not voter lists. If you'll need to tell old voters their request shipped, keep your voter export.
Map statuses before importing. List Canny's statuses, including any custom ones you added, and decide where each lands in the new tool. Custom statuses are the ones most likely to have no equivalent.
Decide what to bring. An import is a chance to leave stale posts behind. Bring open and planned requests plus anything tied to revenue, and keep the rest in the export.
Repoint every link to the old board. Help-center articles, in-app widgets, onboarding emails, your changelog and your website all link to Canny. If the board runs on a custom domain, point it at the new board or at a page explaining where requests go now.
Tell voters where their requests went. While Canny is live, a status change on a post emails its voters by default, so a final update on your most-voted posts reaches the people who asked. If the destination has no public board, say how they'll hear back instead.
Run both for a while, then cancel last. Keep the old board read-only until the new one has the links, the history and the habits.

How to choose

Customers vote in public and you want a cheaper, flatter bill: Frill, Nolt, Upvoty or UserJot. Compare their entry plans with Canny's own Free and Core plans first.
You want board, support and docs from one vendor: Featurebase.
You need revenue and account data behind every request: UserVoice or Aha! Ideas at the larger end; Upvoty or Featurebase with a CRM; Savio if your team logs requests for customers.
Engineering lives in Linear: Linear Customer Requests, or Productlane if you also want a portal.
Your B2B feedback is in Slack Connect, support and calls, not on a board: Modem. Keep Canny alongside it if customers still need a place to vote.

These don't exclude each other. A board shows customers you're listening; it doesn't count the requests that never get posted. If that gap is your problem, why feature voting boards fail covers it in more depth, and the Slack Connect feedback tools guide covers capture from shared channels.

FAQ

What is the best Canny alternative for B2B SaaS teams?

It depends on why you're leaving. For revenue-weighted prioritization, UserVoice, Aha! Ideas, Productboard or Savio. For a bundled board and support platform, Featurebase. For a flat-priced board, Frill, Nolt, Upvoty or UserJot. For requests attached to issues, Linear Customer Requests. For feedback that arrives in Slack Connect channels, support tickets and calls rather than on a board, Modem, which reads those conversations and files tracker issues when a teammate asks, but has no public board.

Is there a Canny alternative without a public voting board?

Yes. Modem has no board or portal at all; it builds topics from the conversations customers already have with you. Linear Customer Requests attaches requests to issues with no board. Savio's board is optional and can be internal, and Canny itself offers private boards from its Core plan.

Which Canny alternatives weight requests by revenue?

UserVoice enriches feedback with account, ARR and contract data. Aha! Ideas uses Salesforce and groups ideas by organization. Productboard totals Salesforce opportunity value per feature. Featurebase syncs HubSpot and Salesforce on Professional. Upvoty syncs HubSpot deals and MRR. Frill totals MRR passed through SSO. Linear Customer Requests shows revenue on customer pages. Canny does it too, on its Business plan. Modem's priority doesn't use revenue; it shows Stripe billing on the companies behind a topic and joins it when you ask.

Can I keep Canny and still combine its posts with Slack and support feedback?

Yes. Modem reads every Canny board read-only, live and with an optional backfill of up to 10,000 posts, and groups the posts with your Slack, support and call feedback. Canny stays your public board and keeps emailing voters. Modem never writes back to Canny and doesn't import voter lists.

What happens to my Canny votes when I migrate?

Vote totals usually move; the people behind them often don't. Canny's board CSV has a score per post but no voter rows, so voters come from the per-post voter export or the API. Check whether your destination's importer recreates voters or just a number, and keep your own export either way.

Is Featurebase cheaper than Canny?

Not automatically. Canny bills by tracked user and has a Free plan and a $19/month Core plan (billed yearly). Featurebase bills per seat, from $29 per seat per month billed annually, with a one-seat Free plan. A small team with many voting end users may pay less on Featurebase; a larger team with few active customers may pay less on Canny.